INFLUENCE OF STRATEGIC LEADERSHIP PRACTICES ON SERVICE DELIVERY WITHIN COUNTY GOVERNMENTS IN KENYA: A LITERATURE REVIEW
DOI:
https://doi.org/10.47672/jsm.326Keywords:
Devolution, Strategic leadership, Ethical practices, Core competencies, Service DeliveryAbstract
Purpose: The research paper sought to examine the influence of strategic leadership practices on service delivery within county governments in Kenya: a literature review
Methodology: Based on previous research work the study specifically explored how core competencies and ethical practices can enhance service delivery
Results: The study found that strategic leadership practices can enhance service delivery. Electing and appointing county leaders who are professionally qualified and have essential leadership traits can fasten the attainment of devolution goals through better management of resources, involvement of the citizenry and reduction of bureaucracy
Unique contribution to theory, practice and policy: It is important that counties must invest in efficient communication systems so that staff are abreast with the dynamism that devolution presents. With so many impeding changes in the county environment, County leaders should be keen on ensuring that staff are involved in the planning and implementation stages. They should also increase their personal competencies to understand the organizational environment.
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